Blog

Web Site Design Tip 13 – Customer Service

Date
14 Jul 2008
Author
Brandon

Your Web site should be the gateway to your customer service solution. “Relationships have become powerful differentiators. Customers can’t tell if your product is better than your competitor’s product, but they can tell if they have a better relationship with you than with your competitor.” – Steve Yastrow

Use your Web site to enhance customer service. Ideas include:
– Downloadable tech guides
– Instructional videos
– Online chat with CSRs
– Polls, a suggestion box, etc.

Subscribe to our Newsletter
Don't miss out on our latest news and commentary and white papers, subscribe to our newsletter now!
You may also like
legal work
Blog

The Importance of Local SEO for Law Firms: How To Dominate Your Market

Customer acquisition through the phone book or newspaper is all but gone but local Search Engine Optimization (SEO) for law firms provides an even better tool to attract qualified clients nearby.
man with cat and box
Blog

How Packaging Design Impacts Consumer Behavior in the Pet Care Industry

Pet care industry brands with strategic packaging designs can use the visual appeal, transparency, and functionality to influence consumer decisions. Why Packaging Matters More in Petcare Than You Think In the petcare industry, packaging is often the first conversation a bra...
travel influencer
Blog

Why Travel PR Needs Content Creators in 2026: Influence That Converts

Travel PR isn’t just about looking good—it’s about working smart. In an industry where every destination and hospitality brand is fighting for attention, your campaign needs more than just stunning visuals or vague storytelling. It needs creators who can drive real res...
Primal Pet Foods
primal pet hero image
The campaign didn’t just land—it echoed. Sales lifted, buzz spread, and the pack grew.
Wilmington Health
True care outdoor billboard
See how Wilmington Health rewrote the rules on local care—transforming from underdog to undeniable with a brand built on True Care.